Program Overview

This program provides you with the basic to advanced skills you need to work in the Windows environment. Our practical hands-on approach will provide you with the software skill set required for an administrative position. 

Program Highlights

1. Office Administration Fundamentals: Gain a solid foundation in office administration principles, including organizational structure, time management, and professional etiquette.

2. Effective Communication: Develop strong written and verbal communication skills, including email etiquette, phone etiquette, and interpersonal communication within a professional setting.

3. Time and Task Management: Learn effective time and task management techniques, prioritizing responsibilities and maintaining productivity in a fast-paced office environment.

4. Office Technology Proficiency: Acquire proficiency in using office technology, including word processing software, spreadsheets, presentation tools, and electronic communication platforms.

5. Data Entry and Record Keeping: Master data entry techniques and record-keeping principles, ensuring accuracy and organization in managing information.

6. Meeting and Event Coordination: Develop skills in coordinating meetings and events, including scheduling, logistics, and communication with stakeholders.

7. Customer Service Excellence: Understand the principles of customer service, providing a positive experience for clients, visitors, and colleagues.

8. Document Preparation and Editing: Learn document preparation and editing skills, including proofreading, formatting, and creating professional documents.

9. File Management and Organization: Develop effective file management and organization skills, ensuring easy retrieval of information and maintaining a well-organized office space.

10. Confidentiality and Ethics: Understand the importance of confidentiality and ethical conduct in administrative roles, maintaining trust and integrity in handling sensitive information.

Potential Career Opportunities

• Executive Assistant
• Office Manager
• Administrative Coordinator
• Project Assistant
• Operations Manager
• Human Resources Assistant
• Personal Assistant
• Office Administrator
• Receptionist
• Customer Service Representative

Skills you will gain

• Administrative Support
• Customer Service
• Data Entry
• Microsoft Office
• Office Management
• Organizational Skills
• Problem Solving
• Scheduling
• Time Management
• Communication Skills